Shipping, Changes & Returns
Confirm delivery arrangements and contact us before sending an item back.
Delivery arrangements depend on the products, quantity, destination, and the terms confirmed for your purchase. An inquiry does not promise a dispatch date or shipping service. Before committing to an event deadline, ask us to confirm availability and the proposed delivery schedule. If online checkout is available, the displayed delivery charge is included in the recorded order total; discuss any special requirements before ordering.
Check your contact details and delivery address carefully. For a requested change or cancellation, contact us promptly with your order reference. We will review the request against the order’s current progress; a website status change does not itself issue a refund or reverse a payment.
If items arrive damaged, incorrect, or incomplete, keep the packaging and provide your order reference, a description, and clear photographs when contacting us. Please obtain return instructions before sending goods back. Return eligibility, transport arrangements, and any remedy will be reviewed according to the confirmed purchase terms and applicable rights. No universal return deadline or guaranteed transit time is stated here.